Popular Jewellery FAQs Answered By A Jewellery Expert

Founded in 1974, Hatton Jewellers is a family-run business based in Hatton Garden, London. We’ve made it our mission to provide new and used fine jewellery at incredible prices, stocking a wide selection of high-quality jewellery including chains, rings, bracelets, pendants and more.

As you can imagine, with over 40 years’ in business, our team of jewellery experts have gained a lot of knowledge on the products that we offer. We recently sat down with our founder, Robert Cuomo, to discuss some of the most popular questions asked by our customers.


Why is second-hand jewellery becoming so popular?

There are many reasons for the rise in popularity of second-hand jewellery, but it mainly comes down to changing consumer trends. It seems that the general public has been a lot more cautious with their spending habits since the 2008 recession, as the price of gold raised to a historical high leading to many people looking for more cost-effective products. This, along with the many benefits of shopping second-hand that had previously been overlooked, has led to a huge boost in the popularity of used jewellery.


What is fine jewellery?

Fine jewellery is jewellery that is made solely of precious metals and natural, high-quality gemstones. People sometimes get this confused with fashion jewellery (also known as costume jewellery), which is made using cheaper metals such as brass, with a thin coating of precious metal; this is often referred to as ‘gold-plated’ jewellery. You should be able to find a hallmark stamp on your fine jewellery, highlighting the type of metal that it’s made from. When shopping with Hatton Jewellers, you can be confident that you’re only buying fine jewellery - this is evident by our ASSAY ASSURED Trustmark.


What is the most common ring size for men and women?

In my experience, the most common ring sizes for men is between S and V, and for women it is between L and P. If I had to choose one specific size it would be T for men and L for women.


What should I do if my ring doesn’t fit?

Although there are several ways to estimate someone’s ring size, I know how difficult it can be to get it spot on. If you buy a ring that doesn’t match your partner’s finger there’s no need to worry, you can always get it resized. Some people actually prefer to just buy the ring in a generic size and get it resized later to avoid the stress.


How do you manage to sell high-quality products at such affordable prices?

A lot of people don’t know this, but most high-street jewellers have a mark-up in excess of 300% on fine jewellery. Our business model focuses on high turn over and low-profit margins, which allows us to offer the same high-quality products at lower prices. We also manufacture most of our new jewellery in-house and avoid having stores in high-rent shopping centres, unlike many of the high-street jewellers, which allows us to pass further savings on to our customers.


If my finance application is rejected is there anything else on offer?

Of course! We also offer a 90-day layaway plan, which has become very popular among our customers. A 25% deposit is required and then you have 90 days to pay the balance as and when you want to; you are essentially in control of when you want to pay.


What is the most popular cut for diamond engagement rings?

Engagement ring trends have changed a lot over the years, but in my experience, the most popular diamond cut is generally the round cut. Other popular cuts for diamond engagement rings include the princess cut, the emerald cut and the marquise cut.


What is the best way to clean my jewellery?

We usually recommend getting your jewellery cleaned professionally every six months, even if you also clean it at home. In between these regular cleans you can protect your jewellery by storing it in a clean location, avoiding high temperatures and using home cleaning remedies. These remedies are explained in more detail in our recent blog post.


What is the best type of gold for fine jewellery?

People have always seemed to be enticed by the sound of ‘24-carat gold’, but this simply isn’t suitable for jewellery due to how soft it is. To get the most from your money, I’d recommend buying 9-carat gold, also displayed as 9ct or 9k. This is also the most durable purity as it contains a higher level of harder alloy within. We also manufacture jewellery in 14ct or 14k and 18ct or 18k gold for those who want a higher gold purity.


What is the difference between vintage and antique jewellery?

A piece of jewellery is usually considered as ‘vintage’ if it is over 20 years old. Antique jewellery is any jewellery that is more than 100 years old.


How do I know whether my jewellery is genuine?

There are several ways to find out whether your jewellery is genuine. The best way is to try finding the hallmark stamp on your piece of jewellery; this should help you to confirm whether it is the type of metal it claims to be. You can refer to our hallmark chart to help crosscheck the stamp. It can also help to be slightly cautious about where you’re buying your jewellery; if you’ve bought it from a reputable website with plenty of genuine online reviews then you should be okay.


Hopefully, this has answered some of the questions that you had. If you have any more questions about buying jewellery then why not drop us a message on Facebook or Instagram?

Alternatively, feel free to come down to our London jewellery store and ask us in person.